Privacy Policy

Your privacy is critically important to us. This policy outlines how Soomoja handles your information.

1. Introduction

Soomoja ("we", "our", "us") is a research project focused on understanding shopping scams and counterfeit products in Kenya. This Privacy Policy explains what information we collect from participants and how we use, share, and protect it.

2. Information We Collect

We collect information in two ways:

  • Information you provide voluntarily: This includes your survey responses and any stories you share. Providing personal details like your name and email is completely optional.
  • Anonymous data: We may collect non-personal data about your visit, such as which pages you viewed, for analytics purposes. This data is not linked to your identity.

3. How We Use Your Information

The information we collect is used exclusively for research purposes:

  • To analyze trends and patterns related to shopping scams.
  • To compile aggregated, anonymized statistics for our research white paper.
  • To understand the scope and impact of the problem.
  • If you provide your email, we will only use it to send you updates about our research, such as when our findings are published.

4. Data Anonymization and Sharing

Our commitment is to protect your identity. All data published in our reports will be aggregated and anonymized. We will never share or sell your individual, identifiable information with any third parties. Quotes from stories may be used, but they will be anonymized to ensure they cannot be traced back to you.

5. Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access. Our data is stored in a secure, password-protected database.

6. Your Rights

You have the right to request access to the information you've provided or to request its deletion. Please contact us at research@soomoja.com for any such requests.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Last updated: July 29, 2024